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Location:Home > Unresponsive Reseller-How can I manage my domain?

Unresponsive Reseller-How can I manage my domain?

If my reseller is out of business, how can I gain access to my domain? How do I find out where I purchased my domain?

If you have a domain that is registered through a Reseller or other Domain Service Provider with N.TT, and you would like to gain access to the domain, please follow the below steps:

  • Attempt to contact the Reseller through the contact information listed. Even if a Reseller is out of business, they may still respond to your request and be able to assist you.
  • Are you listed as the Registrant? Use the whois to find out. If so, we may be able to help you should your Reseller not respond within 48 hours. Even if your domain is expired, we can help you to renew the domain and get your domain back up and operational.
  • If the Reseller doesn't respond to your request within 48 hours, please create your own account at N.TT , contact the service

NOTE: Be sure to scan and attach an uncropped color copy of government issued Photo ID that matches the Registrant Contact (such as passport or drivers license).

We'll be happy to work with you to transfer the domain into your own N.TT account so that you have full access to manage your domain at any time. This includes renewals, updates to your registrant information, or changes to your hosting records for example.